SIZING SOLUTION
WHY DO I HAVE SIZING ISSUES?
We know everyone’s body shape is different.
Body shape depends on genes, eating habits, work habits, living habits, fitness habits, etc.
The sizing issue is a huge challenge for our team and your biggest concern.
ALOVHA size standards are developed based on the body shapes of American and European men.
We've done a lot of work to solve the sizing issue, but there's no 100% guarantee that you'll find the perfect fit with your first purchase.
Every First-Order customer can enjoy a free size reissue service.
We understand that sometimes, even with the best intentions, sizing may not be perfect.
But please don't worry! If it's not right, we'll correct it.Because we believe you never have to pay for an imperfect fit.
WHAT IS THE SPECIFIC SOLUTION?
Every First-Order customer can enjoy a free size reissue service.
-ALOVHA will reissue the same style shirt in a size that you think fits you better.
-Customers need to pay the one-way shipping cost for reissue of the new shirt. (Shipping cost is about $10)
-You don’t need to return the shirt that doesn’t fit your size.
Scenario Simulation:
When you receive the shirt and try it on, you find that the shirt is too small and does not fit you. You can contact our customer service via email and explain that the shirt size is too small and you would like a larger size. Customer service will ask you to pay the one-way shipping fee and reissue a same-style shirt in a larger size. In this process, you save the tedious return and exchange process and your precious time. At the same time, you will know more about our brand's shirt sizes, so if you want to buy again, you can directly find the size that suits you.
How do I apply for a reissue
If you have sizing issues, please contact our customer service team via hi@alovha.com
Our customer service team will work with you to help you find the right size.
CAN I RETURN IT FOR A REFUND?
If you would like to return the shirt that doesn't fit and receive a refund, please click Return Policy for more information.
Kind Reminder:
If you choose the return process, the size reissue process does not apply.